What are the delivery charges for orders from the Online Shop?

Delivery is free for orders received in Italy

Free shipment in Italy, Germany and Austria. In the rest of Europe the delivery cost is 20 €.

We warn our customers that, for shipments in Brazil, Overal Ltd. is not responsible for any customs fees required to clear the goods: these costs are charged to the customer.

Which payment methods are accepted in the Online Shop?

Cash on delivery

Payment is by cash payment upon delivery of the package. We recommend to always prepare the
money owed to facilitate reception.
Payment by credit card
If you choose to pay by credit card, the amount will be deducted from your bank account at the
time of invoicing. There is therefore nothing to be paid upon receipt.
Currently accepted credit cards: VISA, Mastercard, PayPal, prepaid card Postpay, Discover,
American Express, Carta Aura.

Payment via PayPal

If you already have a PayPal account and you decide to buy with this mode, after the order
confirmation you will be directed to the PayPal checkout page (secure SSL transaction) where you
simply enter your chosen login credentials at registration to PayPal to access your account. Your
order will be recorded only after the confirmation of payment on the Paypal site.
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What is PayPal?

PayPal, world leader for online payments, enables buyers and businesses to send and receive
payments online. PayPal has over 100 million accounts in 190 countries and territories. It’s
accepted by merchants everywhere, on eBay and other sites.

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Is it safe?

PayPal helps protect your credit card information with innovative security systems and fraud
prevention. When you use PayPal, your financial information is never sent to the merchant.

Why use PayPal?

With PayPal, you can make purchases and send payments for free. With PayPal, you can easily
purchase and payment saving your information. PayPal is accepted by millions of businesses
worldwide and is the preferred payment method on eBay.

How long will delivery take?

The tissue products are delivered by courier service in Italy, in Europe and outside Europe.
Delivery times in Italy are 5 working days.

In Europe delivery times are approximately 10 working days.

Outside Europe delivery times are 10 working days.

The goods will be delivered while stocks last.

PAY ATTENTION

Only for orders coming from Russia: all items will be shipped with Italian Postal Service within 30 days and not 10 days  due to an economic blockage for all private expeditions coming from abroad.

Returns & Refunds

We guide you through all the stages that make up the return process of the items you have ordered to be able to provide a simple and reliable monitoring.

Returned products can not be changed, but only repaid.

The repayments are insured by our payment partner.

• Return a Product

• The arrangements for reimbursement

• Returns and withdrawal

RETURN A PRODUCT

If your order does not satisfy you, you have 10 working days from receipt of the package, to inform us of your intention to send back one or more products and the reason for this return.

Later, you will have 10 working days from receipt of our confirmation, to return your package. If the return is made after the expiry of this term, our Service Returns will be entitled to refuse the package and send it back to the sender.

RETURN PROCEDURE

Contact our Customer Care writing to info@overalshop.it

Allgemeine Nutzungsbedingungen

INFORMATION PURSUANT TO THE LEGISLATIVE DECREE 196/2003

PURPOSES AND METHODS OF PROCESSING PERSONAL DATA

The personal data you provide will be treated freely in order to:
a) provide service previously indicated and will allow OVERAL SRL to perform the survey for the
service received.
b) Provide commercial information and/or promotional information and send advertising material
about the products, services, and other OVERAL SRL activities. The processing of data for
each of the above purposes will by using paper, automated and computer systems and, in
particular, by regular mail or electronic mail, telephone (by automated calls, sms, mms, etc.)
and fax.

CONSEQUENCES OF MISSING DATA

The provision of personal data is always optional, however, in the absence of data marked as
“mandatory”, the requested service will not be provided. Failure to provide the remaining data not
marked as “mandatory” will still obtain service.

PERSONS WHO MAY BECOME AWARE OF YOUR DATA

Your personal data, gathered by this registration, can be handled by processors or outside
collaborators, assigned to the management of the service requested and the marketing activities
responsible of the processing or companies whose data has been communicated as provided
below.

SUBJECTS TO WHICH YOUR PERSONAL DATA MAY BE COMMUNICATED

Your personal data may be disclosed to third parties to comply with legal requirements or to
comply with orders from public authorities, or to exercise a right in court. Additionally, with your
consent, your data may be communicated to the sales network of OVERAL SRL, which will
process the data for purposes related to the promotion of their products and services.

DATA CONTROLLER AND DATA PROCESSOR

The data controller is OVERAL SRL in the person of pro-tempore Manager of Brand & Commercial
Management institution of OVERAL SRL Via Licoride 13, Rome. Controller for the service is the
interim manager of Brand Management & Commercial OVERAL SRL

YOUR RIGHTS

Pursuant to Art. 7 of d. lgs. 196/2003 it is your right to access your data, get the update without
delay or cancellation for any treatment in violation of the law, to object to the processing of your
data for commercial or advertising purposes and request the complete and updated list of all
processors, by writing to Customer Care-Via Via Licoride ,13 Rome

PURPOSES AND METHODS OF PROCESSING OF PERSONAL DATA

The personal data you provide will be treated freely in order to: a) provide service previously
indicated (hereinafter “service”) and freely chosen by you as well as to allow OVERAL SRL to
perform the survey for that service received; b) provide commercial information and/or promotional
and send advertising material about products, services and other activities of Overal srl, of its
sales network. The processing of data for each of the above purposes will be using paper,
automated and computer systems and, in particular, by regular mail or electronic mail, telephone
(by automated calls, sms, mms, etc.) and fax.

CONSEQUENCES OF MISSING DATA

The provision of personal data is always optional, however, in the absence of data marked as
“mandatory”, the requested service will not be provided. Failure to provide the remaining data not
marked as “mandatory” will still obtain service.

PERSONS WHO MAY BECOME AWARE OF YOUR DATA

Your personal data, gathered by this registration, can be handled by processors, even outside
collaborators, assigned to the management of the service requested and the marketing activities
and by the Responsible of the processing or companies whose data has been communicated as
provided below.

SUBJECTS TO WHICH YOUR PERSONAL DATA MAY BE COMMUNICATED

Your personal data may be disclosed to third parties to comply with legal requirements or to
comply with orders from public authorities, or to exercise a right in court. Additionally, with your
consent, your data may be communicated to the sales network of OVERAL SRL, which will
process the data for purposes related to the promotion of their products and services.

DATA CONTROLLER AND DATA PROCESSOR

The data controller is OVERAL SRL in the person of pro-tempore Manager of Brand & Commercial
Management institution of OVERAL SRL with offices in Via Licoride 13, Rome Controller for the
service is the interim manager of Brand Management & Commercial of CLIC , FLEX VUNETIC.

YOUR RIGHTS

Pursuant to Art. 7 of d. lgs. 196/2003 it is your right to access your data, get the update without
delay or cancellation for any treatment in violation of the law, to object to the processing of your
data for commercial or advertising purposes and request the complete and updated list of all
processors, by writing to Customer Care-Via Licoride 13, Rome
That my data will be processed by OVERAL SRL and its sales network which the same may be
communicated for the purposes of point b) and treatment modalities provided therein, including
electronic communications (e-mail, sms etc).

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